At Zero Hero, your privacy is critically important to us. This Privacy Policy explains how we collect, use, and safeguard your personal information in compliance with the General Data Protection Regulation (GDPR) and other applicable European data protection laws.

Who We Are

Zero Hero is an initiative aimed at promoting road safety awareness by rewarding designated drivers with free soft drinks and providing a curated list of high-quality venues. Our website is located at www.zerohero.es.

Information We Collect

1. Personal Information You Provide

   • When you sign up for our newsletter or register for events/raffles, we may collect your name, email address, and other relevant contact details.

2. Automatically Collected Information

   • We use cookies and similar tracking technologies to collect data about your browsing behavior on our website, such as IP address, device type, and pages visited.

How We Use Your Information

1. Newsletter and Updates

   • We use your email address to send you newsletters and updates related to our campaign, participating venues, and exclusive offers. All email marketing is managed through MailerLite, a GDPR-compliant platform.

2. Customer Support and Communication

   • To respond to your inquiries, provide support, and address any issues regarding Zero Hero.

3. Improving Our Services

   • Cookies help us understand how users interact with our website, enabling us to improve its functionality and user experience.

4. Legal Compliance

   • To comply with legal requirements, such as ensuring that data processing meets GDPR standards.

Cookies and Tracking Technologies

1. What Are Cookies?

   • Cookies are small text files stored on your device to improve your experience on our website.

2. Types of Cookies We Use:

   • Necessary Cookies: Essential for website functionality.
   • Analytical Cookies: Help us understand how users interact with our site (e.g., Google Analytics).

3. Managing Cookies:

   • You can control and manage cookies through your browser settings. Disabling cookies may affect your experience on our website.

How We Protect Your Data

1. Data Security Measures

   • We use encryption, secure servers, and access controls to safeguard your personal information.

2. Third-Party Data Sharing

   • We do not sell, rent, or share your personal data with third parties for marketing purposes.
   • Your information may be shared with trusted service providers (e.g., MailerLite) strictly for processing data on our behalf in compliance with GDPR.

Your Rights Under GDPR

As a resident of the European Union, you have the following rights regarding your personal data:

1. Access and Portability: Request access to the data we hold about you or receive it in a portable format.
2. Rectification: Correct any inaccuracies in your personal data.
3. Erasure: Request deletion of your personal data when it is no longer necessary for the purposes collected.
4. Restrict Processing: Limit how we process your personal data in certain circumstances.
5. Withdraw Consent: You may withdraw consent for email marketing at any time by clicking the “Unsubscribe” link in any email we send.
6. File a Complaint: You have the right to lodge a complaint with your local data protection authority if you believe your rights have been violated.

How Long We Retain Your Data

We will only retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Children’s Privacy

Our website and services are not intended for children under the age of 16. We do not knowingly collect personal data from children.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

• Email: [email protected]
• Website: www.zerohero.es

Updates to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available on our website, and any significant changes will be communicated to you via email or website notifications.

Thank you for trusting Zero Hero and for being part of our initiative to promote responsible road safety and high-quality dining experiences.

This policy covers all essential points for GDPR compliance and explicitly outlines the responsible use of personal data, email marketing practices, and cookie usage.